Web & E-commerce
Website maintenance that keeps your site secure, fast and working.
We look after the technical side of your WordPress or Shopify site, from updates and backups to security checks, speed improvements and quick fixes, so you can focus on running your business.
Best suited to
- Businesses without an in-house developer
- Sites that have not been updated in months
- Owners worried about security or downtime
- Teams that need small changes done quickly
Platforms we use
WordPress core & plugins
Elementor
WooCommerce
Shopify
Backups & restores
Uptime monitoring
The challenge
A website left alone slowly breaks.
Outdated plugins create security gaps, forms quietly stop sending, pages slow down as content grows and small edits wait weeks because nobody owns the website.
Our approach
We take responsibility for the technical health of your site. Updates are checked before they go live, backups are kept off-site, issues are caught early and your change requests have a clear route to completion.
- Updates checked before they are applied to the live site
- Regular backups stored separately from your hosting
- A simple request process for content and design changes
What we deliver
Ongoing care for live websites.
Updates & compatibility
WordPress core, theme and plugin updates applied carefully, with checks afterwards.
Backups & recovery
Scheduled backups and a tested restore process if something goes wrong.
Security hardening
Login protection, malware scanning and clean-up if a site has been compromised.
Speed optimisation
Caching, image compression and clean-up to keep pages loading quickly.
Uptime & health monitoring
Alerts for downtime, broken forms and expiring SSL certificates.
Content & design changes
New pages, text and image updates and small layout changes handled for you.
Platforms & technology
Support for the platforms businesses rely on.
Most of our maintenance work is for WordPress, Elementor and WooCommerce sites, and we also support Shopify stores. If your site uses something else, ask and we will tell you honestly whether we are the right fit.
WordPress core & plugins
Elementor
WooCommerce
Shopify
Backups & restores
Uptime monitoring
Security scanning
Caching & CDN
Who it’s for
For businesses that cannot afford a broken website.
Lead-generating websites
Forms, calls to action and tracking checked regularly so enquiries keep flowing.
Online stores
Plugin, payment and checkout updates handled carefully to avoid lost sales.
Inherited websites
Sites built by someone else, audited, cleaned up and brought up to date.
Growing companies
A dependable partner for regular changes as your services and team evolve.
Scope & deliverables
What you receive
Maintenance is available as on-demand fixes or a monthly plan. We agree what is included, response expectations and how requests are submitted before we start.
- Initial website health audit
- Core, theme and plugin updates
- Off-site backups
- Security monitoring and hardening
- Uptime and SSL monitoring
- Form and checkout checks
- Speed optimisation
- Content and design change requests
- Monthly maintenance summary
- Priority handling of issues
Delivery process
Simple to start, steady month to month.
01
Audit
Review your site’s health, security, speed and setup.
02
Stabilise
Fix urgent issues, update safely and set up backups and monitoring.
03
Maintain
Apply updates, monitor the site and handle your change requests.
04
Report
Share a regular summary of work completed and recommendations.
Related work
Websites we have worked on
Six33 Ministries
Live site
Nonprofit · Dallas, TX
Six33 Ministries
Website for a Dallas ministry serving people experiencing homelessness, sharing its weekly outreach and ways to volunteer or give.
- WordPress
- Elementor
- Nonprofit
Construction · Melbourne
Najcon Australia
Website for a Melbourne builder presenting custom homes, knockdown rebuilds, townhouses and commercial projects.
- WordPress
- Elementor
- Construction
FAQ
Common questions
Can’t see your question here? Ask us directly and we will reply by email.
Can you maintain a site you did not build?
Yes. We start with an audit to understand how it is built, then recommend fixes before ongoing maintenance begins.
What if my site has been hacked?
We can clean up compromised sites, restore from backups where available and harden security to reduce the risk of it happening again.
Do I need a monthly plan?
Not necessarily. Some clients prefer on-demand fixes; others want regular care. We will recommend what suits your site.
Will you need my hosting login?
We need suitable access to update and back up your site. We recommend creating a separate account for us so you stay in control.
Related services
Often combined with Website Maintenance
Website Development
WordPress, Elementor and custom-coded websites built to convert and easy to manage.
SEO Services
Technical, on-page, local and off-page SEO for sustainable search visibility.
E-commerce Development
Shopify and WooCommerce stores designed around product discovery and a smooth checkout.
Start a project
Want someone reliable looking after your website?
Share a few details about your goals and timeline. We will review them and reply with recommendations and clear next steps.